Homewatch CareGivers’ on call team is available 24 hours a day, 7 days a week. We provide all of our seniors with a document containing our detailed emergency response procedures. Our document outlines ways to contact the office, what to do in case of medical emergencies, when to call the office and when to call 911. We outline our procedures before, during and after an emergency, utilizing critical incident reports to document occurrences in the home. We also have a well-established emergency preparedness plan containing procedures on how to handle natural and man-made disasters that could disrupt company operations.