What do you do in case of an emergency?
Homewatch CareGivers’ on call team is available 24 hours a day, 7 days a week. We provide all of our seniors with a document containing our detailed emergency response procedures. Our document outlines
How do you choose my caregiver?
The caregiver selection process is based on a variety of parameters, including the senior’s medical condition, specific health needs, personal care requirements, the desired schedule
What happens if I do not like my caregiver?
Homewatch CareGivers gives our clients in-home care a caregiver match guarantee! We ensure a perfect match between the senior and caregiver. If there i
Where do you find your caregivers?
Homewatch Caregivers’ staff consists of hundreds of highly qualified, best in class caregivers. The greatest source of our caregivers comes from our fantastic group of existing caregivers who refer
Do you perform background checks on your caregivers?
All of our caregivers, Home Health Aides and Certified Nursing Assistants (CNAs) are W2 based employees. We do not hire independent contractors, 1099s, or illegal aliens. Prior to employment,
Is there a charge for the initial assessment in my home?
While our assessments are extremely valuable, all initial homecare assessments are free of charge. Prior to the onset of in-home care we always perform an in home assessment. The assessment is designed
How can we get home care services started?
The process for starting home care service begins with a simple phone call to our office, during which time we begin to learn about the senior’s specific needs and requirements. We provide a free in-home assessment
How long does it take to start home care services?
Home care services can start in as little as 24 hours. Our hospital and rehab discharge support program helps make for a seamless transition between the hospital or rehab facility and home sweet home.
Can I interview the caregivers assigned to me or my parents?
Homewatch CareGivers Northshore provides a caregiver match guarantee, and together we work hard to create a great connection between the senior and our caregiver. Our sophisticated